SMS Terms

Last updated: August 29, 2026

These SMS Terms cover the text messages Porch Swing sends about your gifts and neighborhood activity. They are in addition to our Terms and Conditions and Privacy Policy.

The program

Porch Swing sends text messages so we can reach you when a gift needs your attention and app notifications are turned off. Texting is a fallback for notifications, not a separate marketing channel — we do not send promotional or marketing messages to your mobile number.

How you opt in

You opt in inside the Porch Swing app, by checking a consent box that is not checked for you and that is separate from account creation. The exact wording you agree to is:

Text me when a Porch Swing gift needs my attention: chosen to receive, time to choose a recipient, a pickup waiting on me, or the first message in a chat.

Consent is optional. You do not need to agree to text messages to create an account, post a gift, receive a gift, or use any part of Porch Swing. You can turn texts on or off at any time in the app under Settings → Text messages.

What we text you about

We send a message only when one of these happens, and only when we cannot reach you by app notification:

  • You were chosen to receive a gift
  • A pickup is waiting on you, as a reminder
  • Your gift ended and neighbors are interested — it is time to choose a recipient
  • Neighbors want your gift — you can choose a recipient when you are ready
  • The first unread message in a chat about a gift

We do not text you the contents of a chat message, and we do not text you for every message in a conversation — only the first one you have not read.

Message frequency

Message frequency varies. Messages are triggered by activity on your own gifts, so how many you receive depends on how you use Porch Swing. Many members receive none at all.

Cost

Message and data rates may apply. Porch Swing does not charge you for these messages; your mobile carrier may, according to your plan. Contact your carrier for details about your messaging plan.

Opting out

Reply STOP to any message to stop receiving texts. You will receive one confirmation, and then no further messages. You can also turn texts off in the app under Settings → Text messages, or email us at the address below.

To start again after opting out, reply START, or turn texts back on in the app.

Reply HELP to any message for help, or email support@getporchswing.com.

Your mobile number and your privacy

We do not sell your mobile number, and we do not share it with third parties for their marketing purposes. Your mobile opt-in information — the fact that you consented, when, and to what — is never sold or shared for marketing.

We share your number only with the messaging providers who deliver these messages on our behalf, and only so they can deliver them. Our full Privacy Policy explains how we handle your information.

Carriers and delivery

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, your device, and your coverage, so we cannot guarantee that any particular message arrives.

Supported carriers

Messages are supported on major U.S. carriers. Carrier support can change without notice.

Changes to these terms

We may update these SMS Terms from time to time. We will post the updated terms on this page and update the “Last updated” date above. If the change materially affects what we text you about, we will ask for your consent again.

Contact Us

If you have any questions about these SMS Terms, You can contact us: